Shipping &
Returns.
Our policy
Clear, considered terms for every Colour World Gems purchase.
Shipping
- Instagram purchases include free shipping via FedEx or DHL.
- For eBay purchases, the shipping fee is the amount shown on the individual listing.
- Gemstones will be dispatched within 24-48 hours after payment receipt.
Returns & Refund
- If unsatisfied with your purchase, items can be returned for a full refund.
- You must decide to return purchased items within 14 days of receiving them.
- A full refund will only be given to items returned in their original condition.
- Return shipping fees are non-refundable. We cannot accept damaged items.
